This piece will be made to your order. You choose the letter (any of the 26 capital letters), number (0-9) or symbol (&, #, @).
The wood is made of Baltic Birch plywood (made in the USA). All of the letters, numbers and the amperstand (&) are approximately 18" in height and the depth is 0.5". The number sign (#) is approximately 16.75" tall and the "at" sign (@) is 15.5" tall. The widths of the letters/numbers/symbols vary and if that information is important to you, please email me. Every letter/number/symbol has pre-drilled holes for convenient hanging. The wood will be sealed with three coats of gloss that protects and enhances the wood.
Here is the process of customization:
1. Please go to https://docs.google.com/forms/d/e/1FAIpQLSf5l3ioTKLbauLLOrF04eM9zPYg1S2RUcj5hJNSR-wvIVqX7A/viewform and fill out a simple form that will give me some basic information and a place to begin your custom letter/number/symbol.
2. I will email you with an order confirmation. In that email, I will ask some clarifying questions and give you an idea and possibly a sketch of what your piece will look like.
3. Once you are comfortable with the plan, you can place your order here through Etsy, including your shipping preferences.
4. I will order the wood piece and will get started with the sketching and woodburning. I will email pictures during this process so that you can see how it's going and can give me some input if you have any tweaks.
5. When the woodburning is done, I will send a picture for final approval before I seal it with gloss.
6. Finally, I will package the piece and ship it to you, according to the shipping options that you chose as you checked out (see step # 3). I will send you a notification that your piece was shipped and when to expect it to arrive.
The entire process will take about 2-3 weeks.
For ideas, please refer to the pictures attached to this listing or in the store. I am always open to new ideas, but please understand that there are some limitations.
Please refer to our shop policies for more information about custom orders.
We accept PayPal, Credit/Debit and Etsy gift cards
The payment must be made in full and have cleared before the item will be shipped. Please contact us if you are having trouble with payment and we will do what we can to help.
We use recycled shipping materials as much as possible.
All orders will ship within 1-2 business days from the date of payment, unless it is a custom order - the timing will be determined in our communication with you.
All packages will be sent via USPS.
There are different shipping options available. Priority mail will be used unless upgraded or another option is specified.
If the shipping address is different from the address provided through Etsy or PayPal, please contact the seller prior to payment. If the Etsy and PayPal addresses are different, and no special instruction has been provided, we will send the order to the address provided through Etsy.
If shipping international, please be aware that although uncommon, customs can delay packages up to 6 weeks. Buyers will be responsible for all duty and tax fees if these apply.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
Custom orders are welcomed - we truly enjoy making our designs special and personal! Many of our items will have information on how they can be customized, but it you don't see what you want, let us know. Please contact us with what you have in mind. The time needed to fulfill a custom order will be determined in our communications.